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Social media marketing is one of the most powerful tools in your digital arsenal. With the global population at 8.2 billion people, and 5.2 billion of those being active social media users, the business potential is obvious. But so is the overwhelm. Without a tight social game plan, it’s easy to burn through time and resources just trying to stay visible, let alone get ahead. In this blog, we’re taking a dive into how to create a social media strategy that delivers real results.
“Just post regularly” is not a successful social media strategy – although plenty of businesses still treat it like one. Your feed might look active, but it won’t deliver the results you want. There are lots of facets to a campaign but here are some of the most common reasons why social media strategies fail:
Once you know where the booby traps lie, you can navigate social media with confidence and efficiency. Now let’s shift the focus from avoiding mistakes to building a stronger social media strategy.
Defining your goals: This is where you need to get specific. A vague “We need to increase lead generation,” is a vastly different proposition than, “We need to get 50 new leads per month from Facebook”.
There are several methodologies you could use to tighten up your social strategy:
Or devise your own. It doesn’t matter which system you choose as long as it helps you stay focussed, accountable and on target.
Choosing the right social media platforms: It pays to be picky. You don’t need to be everywhere or to spread yourself too thinly. Choose the channels where your core audience hangs out and that suit the type of business you run. Algorithms change and consumer trends shift but here’s how the main platforms generally break down:
Most businesses have audiences and offerings that straddle multiple platforms. The key is to research where you can make the most impact and concentrate your efforts there.
Now you’ve organised your plan and your platforms, you can get to work on the content. Understanding your audience demographics, what they care about and how you can solve their problems are crucial elements of a good social media content strategy. It’s also important to:
Posting regularly shows you are reliable, consistent, and invested in encouraging ongoing dialogue with your customers – all of which boost engagement and brand recognition.
There are scheduling tools to help – like Buffer, Hootsuite, Sprout Social and Social Pilot. They can save you time and stress, as well as help you plan ahead and create more well-thought-out content instead of constantly posting on the fly.
It’s called social media for a reason. Keep things conversational and create content that makes people want to interact with your brand. Reply to comments, thank followers for reviews, ask questions, conduct surveys, and give customers content that makes them feel like to you care about the same things that they do.
Each platform will give you native insights and scheduling tools also offer useful metrics to track your social media performance. So, keep an eye on Google Analytics for website traffic to and from your socials, follower counts, engagement rates, click-throughs, and conversions.
Don’t expect your efforts to be perfect from the get-go. A strong social media strategy always incudes refining and improvement in the process. If you let the metrics guide you, that’s where the magic happens. So, check in regularly to determine:
Keep your strategy flexible and adaptable so you can make the most of opportunities and ride the changes with ease.
Need a hand to level up your social media marketing? Our Web Adept strategists can help you with everything from full social media management and crafting successful social media ad campaigns to bespoke consultancy and training.
Contact us for a no obligation chat today and let’s get your socials working smarter not harder.